Five things, done properly.

Most small businesses don't need a platform. They need AI pointed at the right work, the foundation to be correct, the repetitive work to stop being manual, to be findable where customers now look, and someone to write down how it works.

01

AI consulting and implementation

AI is worth adopting where it takes a specific, repetitive task off a person, and worth avoiding where a wrong answer is expensive and nobody would catch it. Most of the work is telling those apart, then setting the tools up so the business, not each employee, is in control of them.

I work across Microsoft 365 Copilot, ChatGPT, Claude and Gemini, and build AI into workflows on Azure and Microsoft 365. Because I come to this from cloud security, permissions, data handling and the audit trail are part of the build, not a review at the end.

  • An AI readiness review: where AI fits your work, where it does not, and what to fix first
  • Assistant rollout on business accounts, with file permissions cleaned up before anything is connected
  • AI inside your workflows: documents read and filed, email sorted, replies and summaries drafted for approval
  • A one-page AI use policy your staff will actually follow
  • Hands-on training built around your real tasks, not a generic demo

The full AI consulting page · Take the AI readiness check

02

Cloud foundations

The part nobody sees and everybody depends on. Identity, licensing, networking and logging get decided once, early, and every later decision inherits them. Getting this wrong is expensive to undo, and it quietly widens what a bad day would reach.

I build the foundation first, document it, and then put workflows on top of it.

Azure, AWS, Google Cloud, or Microsoft 365, often more than one at once. The consoles differ; identity, blast radius and evidence do not. My deepest production experience is on the Microsoft stack, and I will say so plainly if a piece of work would be better handed to a specialist.

  • Account and tenant setup, custom domains, and mail authentication with SPF, DKIM and DMARC
  • Identity and access mapped to actual roles, with least privilege that survives contact with real work
  • Private networking: private endpoints, DNS zones, and controlled egress
  • Secrets and key material in a managed vault, never in configuration files
  • Centralised logging, with retention set to what your obligations actually require
  • Where regulated data is involved, a written data map and a signed BAA with the provider

The full cloud foundations page · Try the cloud foundation check

03

Workflow automation

Every business has a handful of tasks that consume hours a week and produce nothing but paperwork: filing documents that arrive by email, confirming work was actually logged, chasing the same corrections every pay period.

These are worth automating not because they are hard, but because they are recurring, rule-based, and consequential when missed. What I build records what it did, so the audit trail is a by-product rather than another task.

  • Document intake: mail arrives, gets identified, and is filed against the right record
  • Recurring audits that confirm the work happened and escalate when it didn't
  • Notification paths that stop at a human wherever judgement is required
  • Scheduling and time corrections applied consistently instead of from memory
  • An evidence trail for every automated action, retained as long as you need it

The full workflow automation page · Work out what your recurring tasks cost

05

Custom applications

Sometimes the tool doesn't exist, or the one that does costs more per month than building it once. Discovery establishes whether that is actually true before anyone commits to a build.

You get a working prototype you can put in front of real users, and an honest answer about what production would take.

  • Discovery and a written scope before any code is written
  • A demonstration prototype, built to be shown rather than shipped
  • Production build quoted separately, against what discovery found

Next step

If any of this sounds like your week, discovery is the cheapest way to find out what it would take.

brevin@bbclouddevelopments.com